Shipping policy

UK Standard Delivery £3.95, Royal Mail, tracked 48, for orders under £30 or FREE DELIVERY over £30. 

Royal Mail, do not guarantee this service, expect delivery in 3-5 days

Royal Mail, tracked 24 is available at £5.95 (order before 1pm, orders after 1pm sent next working day) - Royal Mail, do not guarantee this service, expect delivery in 1-3 days.

UK Standard Delivery includes Channel Islands, Northern Ireland, Scottish Highlands. 

We aim to pick, pack and dispatch all orders within 1 working day, Monday - Friday. Standard delivery will normally be received within 3-5 working days from order (excluding any special orders and Bank Holidays) on all orders.   

Gift Wrapping

Sometimes we know that when you are visiting our website you are looking for a gift, we are always happy to gift wrap any item that you have taken time to choose for a special person. In the message box at checkout, just tell us which item you would like gift wrapped and also if you would like a message enclosed (just add it to the message box) - there is no charge, just part of the service.

Packaging

At The Fig House, we think packaging is an important part of shopping, but we also believe in recycling the packaging that is used. You can reuse all the colourful tissue paper in our parcels to wrap your gifts or be creative and use in the art box, and cardboard boxes are always useful.

All the bubble wrap and foam chips that we use, are recycled from our suppliers and where possible we reuse the boxes, we hope you don't mind.

For our full terms & conditions please <click here>